Leadership Skills for Boosting Performance - Couverture souple

Gillen, Michael

Couverture souple

ISBN 10 : 0852929242 ISBN 13 : 9780852929247

Editeur : Chartered Institute of Personnel & Development, 2002

Synopsis

Terry Gillen proposes that practical leadership is about orchestrating better performance - not by coercion or pulling rank but by creating the conditions so that people want to perform better. Hyperbole and abstract theories are cast aside in favour of ideas that can be put into action immediately. Firstly, the book shows how to improve staff performance by clarifying performance expectations and harnessing opportunities to increase motivation and develop potential. The book then looks at enhancing your leadership skills. Acquiring "vision" and "charisma" is all very well, but Gillen analyses how these qualities translate into practice. He focuses on the critical incidents or "moments of truth" such as handling conflict, making decisions, problem solving and many more, showing how to turn them into opportunities for increasing your credibility. Above all, he demonstrates that what really counts is the ability to connect your people.

A propos du livre

À propos de l?auteur

Terry Gillen is a consultant trainer and author and a Fellow of the IPD. His career in training began over twenty years ago and has covered the public sector, the private sector and consultancy. As a consultant, he specialises in personal skills development. He has been a visiting tutor at several management colleges and business schools and has run courses throughout the UK and as far afield as the Far East. He has consulted on, and appeared in three videos on interpersonal skills, has published articles in People Management and is quoted regularly in the national press on issues relating to effectiveness at work. His books and training manuals, which between them have been translated into over a dozen different languages, include those listed below.

Détails de l'édition

• Éditeur: Chartered Institute of Personnel & Development
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 0852929242
• ISBN 13: 9780852929247
• Reliure: Broché
• Nombre de pages: 170
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible