Mediator's Handbook - Couverture souple

Beer, Jennifer E.; Stief, Eileen; Friends Conflict Resolution Programs

Couverture souple

ISBN 10 : 0865713596 ISBN 13 : 9780865713598

Editeur : New Society Publishers, 1998

Synopsis

Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.

A propos du livre

À propos de l?auteur

Jennifer E Beer is the author of the original Mediator's Handbook and helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specialising in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.

Détails de l'édition

• Éditeur: New Society Publishers
• Date d'édition: 1998
• Langue: anglais
• ISBN 10: 0865713596
• ISBN 13: 9780865713598
• Reliure: Broché
• Numéro d'édition: 3
• Nombre de pages: 176
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible