Joy Of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home - Couverture souple

Harper, Gary

 
9780865715158: Joy Of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home
Couverture souple
ISBN 10 : 0865715157 ISBN 13 : 9780865715158
Editeur : New Society Publishers, 2004

Synopsis

All you need to understand the dynamics of conflict -- and the joy of resolution

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

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À propos de l?auteur

Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
New Society Publishers
Date d'édition
2004
Langue
anglais
ISBN 10 
0865715157
ISBN 13 
9780865715158
Reliure
Broché
Nombre de pages
208
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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