Articles liés à Managing for Service Effectiveness in Social Welfare...

Managing for Service Effectiveness in Social Welfare Organizations - Couverture rigide

Patti, Rino J; Rapp, Charles A; Poertner, John

 
9780866566872: Managing for Service Effectiveness in Social Welfare Organizations
Couverture rigide
ISBN 10 : 0866566872 ISBN 13 : 9780866566872
Editeur : Routledge, 1989

Synopsis

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book’s esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book correspond to the core functions and tasks in an effective approach to management, including measuring performance, program and organizational design, managing people, managing information, managing environmental relations, and the ethics of managing for effectiveness.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Rino J Patti

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
1989
Langue
anglais
ISBN 10 
0866566872
ISBN 13 
9780866566872
Reliure
Relié
Nombre de pages
306
Coordonnées du fabricant
non disponible
Personne responsable
non disponible