ISO 9001: 2015 Handbook for Small and Medium-Sized Businesses - Couverture rigide

Robitaille, Denise E

 
9780873899055: ISO 9001: 2015 Handbook for Small and Medium-Sized Businesses
Couverture rigide
ISBN 10 : 0873899059 ISBN 13 : 9780873899055
Editeur : ASQ Quality Press, 2015

Synopsis

This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementation, and maintenance of an ISO 9001-compliant quality management system (QMS) should allow the organization to experience multiple benefits beyond the achievement of certification. Organizations should also see improvements in the quality of products, customer satisfaction, and process effectiveness-all of which ultimately have a positive impact on the bottom line. It is expected that some readers will have already established a QMS. This handbook will serve to reinforce good practices and will help you better understand the intent and value of some of the requirements of ISO 9001. Since the handbook is especially focused on small and medium-sized organizations, the examples that are provided will have greater applicability and will enhance comprehension, again resulting in increased value. Implementing a QMS in a small organization is not easier or harder than it is in a large one. Resources are different; each organization has its own unique challenges, constraints, and advantages. The thing to always bear in mind is that this is your organization and these are your processes. ISO 9001:2015 defines the requirements, but it does not dictate the method of application. Utilizing this handbook should allow you to develop or rejuvenate your QMS so that it is a benefit to both you and your customer.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
ASQ Quality Press
Date d'édition
2015
Langue
anglais
ISBN 10 
0873899059
ISBN 13 
9780873899055
Reliure
Relié
Numéro d'édition
3
Nombre de pages
170
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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