The Process Edge: Creating Value Where It Counts - Couverture rigide

Keen, Peter G.W.

Couverture rigide

ISBN 10 : 0875845886 ISBN 13 : 9780875845883

Editeur : Harvard Business Review Press, 1997

Synopsis

"The Process Edge" proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of "The Process Edge" will help managers resolve the process paradox, by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive.

A propos du livre

À propos de l?auteur

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Détails de l'édition

• Éditeur: Harvard Business Review Press
• Date d'édition: 1997
• Langue: anglais
• ISBN 10: 0875845886
• ISBN 13: 9780875845883
• Reliure: Relié
• Nombre de pages: 208
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible