Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return - Couverture rigide

Phillips, Jack J.

Couverture rigide

ISBN 10 : 0884154920 ISBN 13 : 9780884154921

Editeur : Gulf Publishing Co, 1997

Synopsis

Presents the strategy and tools needed to turn a training/HRD department into a visible, indispensable profit center. Provides user- friendly ROI calculations as well as ten post-program data collection methods; ten strategies for determining the amount of improvement that is directly linked to tra

A propos du livre

Présentation de l'éditeur

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.


Jack Phillips has composed user-friendly ROI calculations, plus:
*ten post-program data collection methods
*ten strategies for determining the amount of improvement that is directly linked to training programs
*ten techniques for converting both hard and soft data to monetary values

'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations.

The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

Détails de l'édition

• Éditeur: Gulf Publishing Co
• Date d'édition: 1997
• Langue: anglais
• ISBN 10: 0884154920
• ISBN 13: 9780884154921
• Reliure: Relié
• Nombre de pages: 246
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible