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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business - Couverture souple
Synopsis
Total Commitment to the Customer:
The Only Way to Succeed in the Supercompetitive 1990s
In The Only Thing That Matters Karl Albrecht challenges American business to a commitment that will transform it to its very core. Albrecht's plan goes beyond lip service and simple cosmetic approaches to show the way to a radical bottom-up, top-down, total company commitment to the customer. His blueprint for success encompasses and explains the five critical challenges facing every business:- Finding the "Invisible Truth" about your customer
- Creating new, long-term rules for the Game
- Winning the hearts, minds, and hands of your people
- Making all systems, policies, and procedures customer-friendly
- Keeping score and leading the way
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Karl Albrecht is the pint-size, curly-haired creative visionary behind the quirky and inspirational lifestyle brand Mr. Kate. In 2009, Albrecht founded the company with the goal of inspiring others to discover their own unique sense of style and has since grown the brand to a global audience of millions of dedicated viewers and consumers.
À propos de la quatrième de couverture
Total Commitment to the Customer:
The Only Way to Succeed in the Supercompetitive 1990s
In The Only Thing That Matters Karl Albrecht challenges American business to a commitment that will transform it to its very core. Albrecht's plan goes beyond lip service and simple cosmetic approaches to show the way to a radical bottom-up, top-down, total company commitment to the customer. His blueprint for success encompasses and explains the five critical challenges facing every business:- Finding the "Invisible Truth" about your customer
- Creating new, long-term rules for the Game
- Winning the hearts, minds, and hands of your people
- Making all systems, policies, and procedures customer-friendly
- Keeping score and leading the way
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business
Edité par
Harper Business, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.43. N° de réf. du vendeur G088730639XI4N00
Quantité disponible : 1 disponible(s)
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The Only Thing That Matters : Bringing the Power of the Customer into the Center of Your Business
Edité par
HarperCollins Publishers, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Rpt. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur 4181803-6
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The Only Thing That Matters: Bringing the Power of the Customer into Your Business
Edité par
HarperCollins Publishers Inc, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Neuf
Paperback / softback
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
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Paperback / softback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 210. N° de réf. du vendeur C9780887306396
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The Only Thing That Matters
impression à la demandeVendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
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PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9780887306396
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Etat : New. In English. N° de réf. du vendeur ria9780887306396_new
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The Only Thing That Matters
impression à la demandeVendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9780887306396
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The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business: Bringing the Power of the Customer into Your Business
Edité par
HarperBusiness 1993-05-26, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Neuf
Paperback
Vendeur : Chiron Media, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. N° de réf. du vendeur 6666-IUK-9780887306396
Quantité disponible : 10 disponible(s)
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
Edité par
Harper Business, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Ancien ou d'occasion
Couverture souple
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. N° de réf. du vendeur H05H-00487
Quantité disponible : 1 disponible(s)
Image d'archives
The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business: Bringing the Power of the Customer into Your Business
Edité par
HarperBusiness 1993-05-26, 1993
ISBN 10 : 088730639X
ISBN 13 : 9780887306396
Neuf
Paperback
Vendeur : Chiron Media, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. N° de réf. du vendeur 6666-ING-9780887306396
Quantité disponible : Plus de 20 disponibles
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Brand New. reprint edition. 256 pages. 8.00x5.25x0.50 inches. In Stock. N° de réf. du vendeur x-088730639X
Quantité disponible : 2 disponible(s)