Book by Pritchett Lou
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In 1987, Lou Pritchett, the vice president of sales at Procter & Gamble, had a radical idea. He phoned Sam Walton and invited the visionary chairman of Wal-Mart on a two-day canoe trip. There on the South Fork River in Arkansas, Lou made Sam and offer no profit-minded person could refuse: the chance to forge a partnership between the two colossal firms.This now legendary trip marks the culmination of a lifetime devoted to building customer relationships. Sam wrote Lou, "Thank you for what you have personally done to bring our two companies together and develop a relationship that I think will be outstanding and beneficial to both of us for a long time to come. You are a real friend."
Lou Pritchett?s BeliefsWinning companies can create and sustain genuine love affairs with suppliers, customers, and employees.The object of customer/supplier partnering is to form and maintain a mutually productive relationship in which the needs of both parties are met.Leading companies make room for dreamers and poets because an idea is a thousand times more powerful than a fact.Only when trust and cooperation replace doubt and confrontation can costs be reduced throughout the total system.Top-performing companies choose first to understand, then to meet, and then to exceed customer expectations.
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Vendeur : Library House Internet Sales, Grand Rapids, OH, Etats-Unis
Softcover. Etat : Good. No Jacket. A humorous and practical management and sales strategy guide offers hundreds of personal anecdotes and addresses such topics as partnering, the changing marketing environment, and the dangers of success Large crease(s) in the cover. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. N° de réf. du vendeur 123694229
Quantité disponible : 1 disponible(s)
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. N° de réf. du vendeur rev7421552169
Quantité disponible : 1 disponible(s)