Examines the impact of outsourcing on the field of technical communication. This title addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It explores issues of curriculum, project management, legal considerations, and intercultural communication problems.
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Barry L. Thatcher is an associate professor of rhetoric and professional communication at New Mexico State University. He has worked in international technical communication for more than 12 years. He has taught technical communications in South America for four years, and currently he is researching and teaching cross-cultural technical communication along the U.S.-Mexico border. His work in Mexico focuses on the issues of technical communications needed for outsourcing new technologies to maquilas (U.S.-owned manufacturing plants in Mexican border cities). Thatcher has published numerous articles on cross-cultural issues in technical and professional communication. Carlos Evia is an assistant professor of professional writing at Virginia Tech. He has conducted research and written about international technical communication and multicultural teams in workplace environments. He teaches and conducts research on developing user documentation and the intersection of writing and information technology. His research work analyzes communication in the workplace, specifically in workplace environments affected by globalization, diversity, and technology. Evia has workplace and academic experience in technical writing and localization of technological products.
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