Articles liés à Six Sigma and the Quality Toolbox: For Service and...

Six Sigma and the Quality Toolbox: For Service and Manufacturing - Couverture souple

Bicheno, John; Catherwood, Philip

 
9780954124427: Six Sigma and the Quality Toolbox: For Service and Manufacturing
Couverture souple
ISBN 10 : 0954124421 ISBN 13 : 9780954124427
Editeur : PICSIE Books, 2005

Synopsis

A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
PICSIE Books
Date d'édition
2005
Langue
anglais
ISBN 10 
0954124421
ISBN 13 
9780954124427
Reliure
Broché
Nombre de pages
156
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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