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Managing and Resolving Conflict: Advice for staff on dealing with disruptive or difficult people - Couverture souple

Hardy, Philip

 
9780956015969: Managing and Resolving Conflict: Advice for staff on dealing with disruptive or difficult people
Couverture souple
ISBN 10 : 0956015964 ISBN 13 : 9780956015969
Editeur : Securicare International Limited, 2022

Synopsis

Workers who meet or interact with customers and/or the public can face a risk of harm from workplace hazards due to the nature of their work. These hazards can include verbal and physical threats, even violence.


This book is designed to help workers and employers risk assess working conditions and situations that may be encountered and try to provide the safest possible working environment.


The information, guidance and support in this book is intended to ensure those working with customers and/or the public are best prepared to deal with disruptive or difficult people professionally and safely.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Securicare International Limited
Date d'édition
2022
Langue
anglais
ISBN 10 
0956015964
ISBN 13 
9780956015969
Reliure
Broché
Nombre de pages
23
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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