This Guide is all about helping managers to help their workforce achieve sustainable peak performance and the role that they need to adopt in relation to building sustainable resilience in the workplace. Managers have a lot to do with helping employees feel great and mentally well. They can help and they can hinder. Managers operate at all levels of the organisation. They control a controlled community that we call the workplace. They set the tone, the climate and the expectations for the workforce. Managers wield enormous power over others. It is important that this power is used to achieve mental wellbeing and performance at work for organisations to achieve consistent peak performance. Managers themselves face ever changing challenges which require imaginative and sustainable management solutions for organisations and the workforce to be resilient against them and rise above them to attain consistent and sustainable peak performance. So what is the manager's role in the resilience of the workforce? As a first step, they can help their workforce by preventing where possible the challenging events from occurring for which personal resilience is needed. Secondly, they can help their workforce strengthen its attitude towards the organisation so that, should challenging events occur, the workforce has a strong enough attitude to navigate and negotiate the event successfully without any diminution in performance. The initial framework that managers may adopt incorporates ethical leadership, corporate values, cultural context, good management process and strong relationships with clear mutual expectations. The Guide provides advice, questionnaires and exercises to help managers: to prevent their staff from experiencing strain and stress; to help their staff cope effectively with daily working life by preventing events and behaviours that can cause stress; to create and sustain a healthy working environment that provokes people to work hard and feel great; to behave and act in ways that provoke their staff to have positive attitudes towards them; to prevent the need for their staff to call on their resilience at work. The Return on Expectations of applying this Guide is a working environment that provokes peak performance, reduces the events and poor behaviours that may trigger stress and reduces the need for the workforce to call on their resilience. The Guide is not a quick fix. Prof Mowbray always hopes that his Guides provide 'light bulb' moments when, suddenly, everything makes sense. We hope this Guide makes a great deal of sense to you!
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Professor Derek Mowbray BA., MSc., MSc(Econ)., PhD., DipPsych., CPsychol., CSci., AFBPsS., FIHM. Derek Mowbray is a Chartered Psychologist and Chartered Scientist, with a doctorate in the psychology of leadership. Dr. Mowbray is a visiting Professor at both Northumbria University and the University of Gloucestershire. Derek Mowbray specialises in the primary prevention of psychological distress at work, with a focus on promoting wellbeing and performance. He provides consultancy and facilitation in four areas: Building and sustaining healthy organisations Promoting and adopting adaptive leadership and management principles Boosting personal and corporate resilience Resolving Lifestyle@Work issues - impediments to wellbeing and performance Derek focuses on organisation culture, the behaviour of leaders and managers in relation to their employees, personal and corporate resilience and on issues of lifestyle@work that impede performance, such as poorly designed policies and procedures or lack of opportunity for exercise and obtaining energy boosting food. By helping managers to develop the behaviours that encourage commitment and trust, staff engagement and levels of personal performance are strengthened and improved; staff retention increased; absence and presenteeism levels will be reduced along with their huge associated costs. In 2011 his management standards for A Healthy Organisation were published and are now widely used across all sectors. In early 2012 his Manager's Code for Health and Social Care was launched by Dame Carol Black on behalf of the Institute of Healthcare Management. Derek Mowbray's clients are from all sectors and all shapes and sizes and from throughout the UK and Ireland. Derek is a regular contributor to HSE, CIPD, HSJ, and LinkedIn communities, and has made national presentations at conferences for the International Stress Management Association, NHS Employers, the HSJ World Class Workforce, Health and Wellbeing at Work, The Royal College of General Practitioners, The British Psychological Society and the CIPD.
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