Difficult Conversations: 10 Steps to Becoming a Tackler Not a Dodger - Couverture souple

Lewis, Clive

Couverture souple

ISBN 10 : 0957524633 ISBN 13 : 9780957524637

Editeur : Globis Mediation Group, 2014

A propos du livre

Présentation de l'éditeur

In life you are either a tackler or a dodger. A tackler is a person who deals with situations as and when they arrive, regardless of their potential awkwardness or unpleasantness. They don t procrastinate or put things off no matter how unappetising the impending conversation might be. To a tackler, the right outcome is the key. Does this sound like you? No? Don t worry, you re not alone. Many of us put things off when we should be getting on with them, even tacklers. But making a habit out of this, especially if you re in a position of authority, can cause more damage than you can imagine to the health of yourself and other people, the productivity of your department and the performance of your organisation as a whole. So how does a dodger become a tackler? This book outlines 10 steps to help you deal with an impending difficult conversation. It gives examples of what to say and what to avoid in order to ensure that you swap your dodging spots for tackler s stripes. Written by Clive Lewis, Founding Director of Globis Mediation Group, it comes packed with advice and experience from an industry leader in employee relations.

Biographie de l'auteur

Clive Lewis is a UK based, leading Human Resources professional, specialising in employee and industrial relations. He is the founding director of Globis Mediation Group and Education HR Solutions. He is the author of 11 books including the widely acclaimed Difficult Conversations 10 Steps to Becoming a Tackler not a Dodger which was featured in The Sunday Times. His work has taken him across four continents and he frequently works at Government level. He is Vice Chair of a leading Multi Academy Trust, a Non-Exec Director of an NHS Foundation Trust and a Trustee of the National Youth Jazz Orchestra. He is heavily involved in charity work and devotes much of his time to helping young people from poor socio-economic backgrounds. His commitment to charity work led to him being appointed as Chair of a Government-appointed independent panel exploring the rising costs of youth underachievement. He has recently launched the Bridge Builders mentoring scheme. The scheme connects schools with business to increase social mobility and employability amongst young men from poor backgrounds.

Détails de l'édition

• Éditeur: Globis Mediation Group
• Date d'édition: 2014
• Langue: anglais
• ISBN 10: 0957524633
• ISBN 13: 9780957524637
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 71
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible