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Synopsis
Book by John Tschohl
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Edité par
Best Sellers Publishing, 2001
ISBN 10 : 0963626809
ISBN 13 : 9780963626806
Ancien ou d'occasion
Couverture rigide
Vendeur : -OnTimeBooks-, Phoenix, AZ, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : good. Vicky Stavig (illustrateur). A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. N° de réf. du vendeur OTV.0963626809.G
Acheter D'occasion
EUR 11,63
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
Edité par
Best Sellers Publishing, 2001
ISBN 10 : 0963626809
ISBN 13 : 9780963626806
Neuf
Couverture rigide
Edition originale
Signé
Vendeur : Mad Hatter, West Kelowna, BC, Canada
Évaluation du vendeur 4 sur 5 étoiles
Etat : New. Vicky Stavig (illustrateur). U.S.A.: Best Sellers Publishing, 2001. 1st Edition . New/New. 8vo - over 7¾ - 9¾" tall. Autographed by Author. Tight clean copy.The Customer is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. The guidelines provided in John Tschohl's book show how to effectively challenge bad customer service and gain satisfaction in the dealings with service providers. 220 pp. N° de réf. du vendeur 004482
Acheter neuf
EUR 33,19
Expédition à EUR 18,81
Expédition depuis Canada vers Etats-Unis
Expédition depuis Canada vers Etats-Unis
Quantité disponible : 1 disponible(s)