The Approachable Frontline: 17 Daily Practices for Delivering Unforgettable Service - Couverture souple

Scott Ginsberg

9780972649742: The Approachable Frontline: 17 Daily Practices for Delivering Unforgettable Service

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ISBN 10 : 0972649743 ISBN 13 : 9780972649742

Editeur : HELLO, my name is Scott!, 2008

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Scott Ginsberg, known as The Authority on Approachability, shares principles and practices for frontline success! Inside you will learn how to make the mundane memorable, phrases that payses, unforgettable first impressions and what customers (don't) want to hear you say!

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� propos de l?auteur

Scott Ginsberg is the only person in the world who wears a nametag 24-7 to make people friendlier! He is the author of 7 books, creator of NametagTV.com, the only Online Training Network dedicated to approachability. He has also been Featured in USA Today and 20/20 as (get this!) The World s Foremost Expert on Nametags... Quoted in The Wall Street Journal and COSMOPOLITAN as The AUTHORITY on Approachability... and awarded as #39 on the Top 100 Business Blogs on the Web!

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�diteurHELLO, my name is Scott!
Date d'�dition2008
ISBN 10 0972649743
ISBN 13 9780972649742
ReliurePaperback
Langueanglais
Num�ro d'�dition1
Nombre de pages70
�diteurJessica Adams
IllustrateurDesign Shark Studios
Coordonn�es du fabricantnon disponible

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