Manager's Booklet - Couverture souple

Lencioni, Patrick M.

Couverture souple

ISBN 10 : 0976309033 ISBN 13 : 9780976309031

Editeur : The Table Group, 2010

A propos du livre

Revue de presse

Lencioni, a consultant, speaker and bestselling author ( The Five Dysfunctions of a Team), pinpoints the reasons behind and ways around what many consider a constant of the human condition: job dissatisfaction. According to Lencioni, job–fueled misery can ultimately seep into all aspects of life, leading to drug and alcohol abuse, violence and other problems, making this examination of job misery dynamics a worthy pursuit. Through the "simple" tale of a retired CEO–turned–pizzeria manager, Lencioni reveals the three corners of the employee unhappiness pyramid immeasurability, anonymity and irrelevance and how they contribute to dissatisfaction in all jobs and at all levels (including famously unfulfilled celebrities and athletes). The main culprit is the distancing of people from each other (anonymity), which means less exposure to the impact their work has (immeasurability), and thus a diminished sense of their own utility (irrelevance). While his major points could have been communicated more efficiently in a straightforward self–help fashion, his fictional case study proves an involving vessel for his model and strategies (applicable to managers and lower–level staff alike), and an appendix–like final chapter provides a helpfully stripped–down version. (Aug.) (Publishers Weekly Annex (Online), July 30, 2007)

"Lencioni knows how to spin a good yarn and he weaves in plenty of advice this book is essential reading." (British Airways Business Life, October 2007)

" well–written fable a must–read" (Accounting Technician, October 2007)

"...filled with actionable advice...A must–read for managers and employees alike seeking to get the most out of their jobs."  (Securities & Investment Review, November 2007)

written in such a way that you′ll find yourself wanting to know what happens to the characters (Personnel Today, March 2008)

"As with all lencioni′s books, this one is filled with actionable advice you can put into effect immediately." (PublicNet, September 24, 2008)

"Lencioni knows how to spin a good yarn and he weaves in plenty of advice this book is essential reading." ( British Airways Business Life, October 2007)

" well–written fable a must–read" (Accounting Technician, October 2007)

"A must–read for managers and employees alike seeking to get the most out of their jobs."  (Securities & Investment Review, November 2007)

written in such a way that you′ll find yourself wanting to know what happens to the characters (Personnel Today, March 2008)

Présentation de l'éditeur

According to Patrick Lencioni, three underlying factors will make a job miserable, and they can apply to virtually all jobs regardless of the nature of the work being done. The three signs are at first glance obvious and seemingly easy to resolve. And yet they remain largely unaddressed in most organizations.

1. Anonymity – People cannot be fulfilled in their work if they are not known. All human beings need to be understood and appreciated by someone in a position of authority for their unique qualities.
2. Irrelevance – Everyone needs to know that their job matters to someone. If there is no connection between a person′s work and the satisfaction of another person or group of people, an employee simply will not find lasting fulfillment.
3. Immeasurement – Employees need to gauge their progress and level of contribution for themselves. They cannot be fulfilled if their success depends on the opinions and whims of another person, now matter how benevolent that person may be.

With all three of these factors, the one person who has the most influence and control over how they are implemented is the employee′s manager. Managers must know their employees. Managers must understand how he or she makes a difference in their employees work life. Managers must initiate clear measurement tactics with their employees.

This DVD is part of a management development program designed to help managers more effectively engage motivate, and retain employees by eliminating the three causes of job misery.

Détails de l'édition

• Éditeur: The Table Group
• Date d'édition: 2010
• ISBN 10: 0976309033
• ISBN 13: 9780976309031
• Reliure: Broché
• Langue: anglais
• Nombre de pages: 30