Service Agreements for Smb Consultants: A Quick-Start Guide to Managed Services - Couverture souple

Palachuk, Karl

Couverture souple

ISBN 10 : 0976376024 ISBN 13 : 9780976376026

Editeur : Great Little Book Publishing Co., Inc., 2011

Synopsis

Service Agreements for Smb Consultants Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services by Karl W. Palachuk is an essential guide for I.T. Consultants. All forms are available to download online.Everyone knows it: Spoken agreements aren't worth the paper they're written on.The SMB Consultant is facing changes we never imaged a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space." Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years.Service agreements literally define your business. If you're not using them, yo...

A propos du livre

Book Description

Everyone knows it - spoken agreements aren’t worth the paper they’re written on.

The SMB Consultant is facing changes we never imagined a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space."

Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years.

Service agreements literally define your business. If you’re not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business.

Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need a good service agreement. You need this book!

As with his other books, Karl gives you more than just the forms. This book includes best practices and lots of great information to help you run your business more prosperously! A CD with the critical forms and agreements is included!

About the author

Karl W. Palachuk is the founder and president of KP Enterprises Business Consulting and two other successful companies in the Sacramento area. He is president of the Sacramento Small Business Server Users Group and the author of the "Network Documentation Workbook" and the SAN Primer for SMB.

Karl has been a featured speaker at conferences and seminars over the past ten years. He is a Microsoft Certified Systems Engineer with a Bachelor's degree from Gonzaga University and a Master's degree from The University of Michigan. In 2005 Karl was one of the first Microsoft Small Business Specialists.

Détails de l'édition

• Éditeur: Great Little Book Publishing Co., Inc.
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 0976376024
• ISBN 13: 9780976376026
• Reliure: Broché
• Nombre de pages: 208
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible