Do you ever say to yourself, “The work is great, I just wish I didn’t have to deal with the people”? Do you wish sometimes that you could just do your work without all the drama? Imagine what it would be like if you could easily resolve inter-personal issues before they become a problem? How much more productive could you and your team be if conflict was never an issue?If you are tired of dealing with conflict, then it might be time to take action. Just picture how much you could get done with more cooperation within your team and between departments. Use this workbook to master the right tools and create a culture of collaboration and respect. The examples in this workbook are work situations, but the tools are just as effective in your home life. How great would it be if, at home and at work, you could get the results you need and want while strengthening important relationships? Learning to use the conflict management tools in this workbook will get you there!This workbook can stand on its own but it’s even better if you use in conjunction with its sister, Conflict at Work. Using both books, you will have a solid understanding of what tools to use, when to use them and why the tools are effective. That is a winning combination!
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