Taming the Unpredictable: Real World Adaptive Case Management: Case Studies and Practical Guidance - Couverture souple

Swenson, Keith D; Palmer, Nathaniel; Silver, Bruce

 
9780981987088: Taming the Unpredictable: Real World Adaptive Case Management: Case Studies and Practical Guidance
Couverture souple
ISBN 10 : 0981987087 ISBN 13 : 9780981987088
Editeur : Future Strategies, Incorporated, 2011

Synopsis

Taming the Unpredictable

Real World Adaptive Case Management:
Case Studies and Practical Guidance

“The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.” Peter F Drucker

The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM.

This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation.

In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Taming the Unpredictable

Real World Adaptive Case Management:
Case Studies and Practical Guidance

“The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.” Peter F Drucker

The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM.

This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation.

In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Future Strategies, Incorporated
Date d'édition
2011
Langue
anglais
ISBN 10 
0981987087
ISBN 13 
9780981987088
Reliure
Broché
Nombre de pages
228
Éditeur
Fischer Layna
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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