Customer Service Is Free: Plus 101 Free Things You Can Do Now to Improve Service - Couverture souple

Couverture souple

ISBN 10 : 0982832109 ISBN 13 : 9780982832103

Synopsis

Customer Service Is Free Customer Service Is FREE is your ticket to Exceptional Customer Service. One simple phrase sums up service today: CUSTOMER SERVICE SUCKS! Corporate America spends millions upon millions of dollars on marketing and promotion but often overlooks the importance of customer service. Excellent service produces immediate results with no additional cost. This book teaches FREE and practical principles that can be implemented NOW to improve customer service. Filled with FREE exercises, examples, worksheets, awards, tips and tools, let this book be your guide to excellence. * Build Loyalty * Create Memorable First Impressions * Attract Customers with Positive Attitud...

Détails de l'édition

• Langue: anglais
• ISBN 10: 0982832109
• ISBN 13: 9780982832103
• Reliure: Broché
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible