In this hilarious account of a debt collection agency, the reader is introduced to five categories of excuses debtor's use to escape paying their bills. Phone dialogue and excerpts from letters are included. Gould describes a possible scenario how the collection industry began with the cave men. A brief history from antiquity through Irish Brehon Law to modern practices culminates with the Federal Fair Debt Collection Practices Act. In 1988, Gerry Gould was named Instructor of the Year by the Association for Credit and Collection Professionals (ACA) International. The rich history of the ACA is highlighted throughout the book. Having an entertaining way of telling a story and teaching that enamored him to his students and fellow professional debt collectors, Gerry's book is a must read for anyone touched by this industry -- collectors, doctors, whom his Royal Collection Agency represented, and yes, even debtors. This is the second book B.B. Gould wrote based on Gerry's motivational writings. GG's Principle: Three Steps to Empower You in Any Situation was published in 2011.
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B.B. Gould, M.A., RM, LMT, grew up in Miami, Florida and returned to teach in the Miami-Dade County Public Schools. During her thirtieth year another path opened up and she pursued a lifelong interest in massage therapy. Retiring from education in 2001 she achieved her goal to become a licensed massage therapist specializing in wellness and energy work. In addition to her practice B.B. has returned to her first love of teaching and offers classes for massage students. As a healer, author and educator, B.B. is available for motivational speaking. Known as the "punster" her hobbies include singing, gardening, swimming and public speaking. She shares a tropical home with her two Boston Terriers, Grace and Joy.
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