The People Side of Lean Thinking: A Practical Guide to Change, - Couverture souple

Brown, Robert

Couverture souple

ISBN 10 : 098367681X ISBN 13 : 9780983676812

Editeur : Denro Classics/bp books, 2012

Synopsis

YOUR FIRST STEP TO SUCCESSFUL PROCESS IMPROVEMENT.

Lean Thinking is a method to reduce waste in business processes. Many attempts to implement Lean Thinking fail to reach their goals. But you can, by linking the efficiency of Lean Thinking to the needs of employees. By using Lean Thinking the right way, every organization can improve output and quality while developing people and improving satisfaction and engagement.

The People Side of Lean Thinking presents how to prepare and support employees for change, enabling them to become effective change agents, and explains how to use Lean Thinking tools to help employees thrive.

Many chapters end with comprehensive to-do checklists. Everything you need is in a concise, tight package.

Author Robert Brown has written seven business books, has a doctorate in psychology, is a certified Lean leader and has almost fifty years of experience as a human factors business consultant.

If you currently use Lean Thinking, The People Side will significantly enhance your people and process outcomes. If you are not using Lean Thinking, this is a practical introduction. In either event, this book will improve your organization.

A propos du livre

Présentation de l'éditeur

“The most dangerous kind of waste is the waste we do not recognize.” Shigeo Shingo

Balance Process Improvement with People Development

Change management experts bemoan the anemic results from Lean Thinking. The Shingo Institute visited prize winners and found a substantial number did not sustain their gains. Knowledge workers almost universally find Lean Thinking insulting. The problem is not Lean Thinking. And the problem isn’t change either.

Implementing Lean to reduce costs and FTEs is a losing effort. Beginning the Lean journey to increase capacity and develop people is a winning combination.

In the People Side of Lean Thinking you will learn how to:

• Prepare your people for change
• Show them respect during change
• Support their growth after change
• Enable them to become effective change agents
• Avoid critical pitfalls of Lean Thinking
• Use Lean Thinking tools for more than process improvement

Many chapters end with compressive checklists for how to achieve these outcomes.

A working rule-of-thumb in Lean is that every process contains at least 50% waste. How much waste is there in people interactions and how Lean is implemented? Identify and overcome this unrecognized waste with The People Side of Lean Thinking.

Présentation de l'éditeur

Any change can disrupt employees. Six Sigma, Lean Thinking and other quality improvement approaches can create significant people problems. The wise leader will be aware of these posibilities and more than just avoid them, will engage employees to create, manage and enhance change.

Détails de l'édition

• Éditeur: Denro Classics/bp books
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 098367681X
• ISBN 13: 9780983676812
• Reliure: Broché
• Nombre de pages: 206
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg