From the author:
Publication date 2013
A bit outdated, yet provides an excellent framework for training medical office frontline employees.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Anne Seymour Johnson has been involved in the health-care industry since childhood, her baseline for care standards and service excellence established as she watched her parents conduct their operations as nursing home administrators and owners. In additional to Keys to the Medical Front Office, Johnson has also authored, If I Were Healthcare CEO: An Employee Perspective (2016) which focuses on maximizing stakeholder (consumer, patient, provider, employee, family and community) touch points to ensure engagement, satisfaction, operational efficiency and optimal reimbursement. Both books are the result of more than ten years of direct experience in health-care working as a customer service representative, medical office coordinator and practice manager in a variety to of medical settings and hospital environments. A graduate of Monmouth University in West Long Branch, New Jersey, Johnson is the mother of two daughters and currently lives in Charleston, South Carolina.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0984539514I5N00
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. N° de réf. du vendeur 00104922049
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00102604116
Quantité disponible : 1 disponible(s)
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Paperback. Etat : new. New Copy. Customer Service Guaranteed. N° de réf. du vendeur 11G68_47_0984539514
Quantité disponible : 1 disponible(s)