From the author:
Publication date 2013
A bit outdated, yet provides an excellent framework for training medical office frontline employees.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Anne Seymour Johnson has been involved in the health-care industry since childhood, her baseline for care standards and service excellence established as she watched her parents conduct their operations as nursing home administrators and owners. In additional to Keys to the Medical Front Office, Johnson has also authored, If I Were Healthcare CEO: An Employee Perspective (2016) which focuses on maximizing stakeholder (consumer, patient, provider, employee, family and community) touch points to ensure engagement, satisfaction, operational efficiency and optimal reimbursement. Both books are the result of more than ten years of direct experience in health-care working as a customer service representative, medical office coordinator and practice manager in a variety to of medical settings and hospital environments. A graduate of Monmouth University in West Long Branch, New Jersey, Johnson is the mother of two daughters and currently lives in Charleston, South Carolina.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Paperback. Etat : Good. Employee onboarding programs often fail because they are riddled with gaps and not comprehensive enough in scope. This is a costly oversight. It is the responsibility of the supervisor or manager to support new hires, acclimate them to their work group, and provide a well-structured orientation. At last, a step-by-step handbook to assist with onboarding healthcare customer service employees. This indispensable resource quickly and effectively introduces the fundamental elements of the medical front office: customer service, HIPA, compliance, medical records, and much more. Ensure your employee orientation is consistent, uniform, and complete. Keys to the Medical Front Office provides the framework to guarantee success. N° de réf. du vendeur 00104922049
Quantité disponible : 1 disponible(s)
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. N° de réf. du vendeur GWV.0984539514.VG
Quantité disponible : 2 disponible(s)
Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Paperback. Etat : Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 0984539514-8-1
Quantité disponible : 1 disponible(s)
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Good. Employee onboarding programs often fail because they are riddled with gaps and not comprehensive enough in scope. This is a costly oversight. It is the responsibility of the supervisor or manager to support new hires, acclimate them to their work group, and provide a well-structured orientation. At last, a step-by-step handbook to assist with onboarding healthcare customer service employees. This indispensable resource quickly and effectively introduces the fundamental elements of the medical front office: customer service, HIPA, compliance, medical records, and much more. Ensure your employee orientation is consistent, uniform, and complete. Keys to the Medical Front Office provides the framework to guarantee success. N° de réf. du vendeur CIN0984539514G
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0984539514I5N00
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0984539514I5N00
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0984539514I3N00
Quantité disponible : 1 disponible(s)
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Paperback. Etat : new. New Copy. Customer Service Guaranteed. N° de réf. du vendeur 11G68_47_0984539514
Quantité disponible : 1 disponible(s)