How many times have you felt like banging your head against the wall trying to figure out how to deal with a routinely difficult person, whether at work or in your personal life? You can't control others, but you can control how you handle them. Learn about the seven main types of difficult people and the Five-Step Peace Process, and equip yourself to understand why people behave the way they do, break the cycle of frustration, and turn your interactions into healthy, productive experiences. You are going to encounter difficult people. Plan on it. Prepare for it. Become good at it.
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. N° de réf. du vendeur 00096812629
Quantité disponible : 1 disponible(s)
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00096612828
Quantité disponible : 1 disponible(s)
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00089226003
Quantité disponible : 1 disponible(s)
Vendeur : Half Price Books Inc., Dallas, TX, Etats-Unis
Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_471283089
Quantité disponible : 1 disponible(s)
Vendeur : HPB Inc., Dallas, TX, Etats-Unis
Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_471729372
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0990424340I4N00
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Vendeur : Goodwill of Central and Coastal Virginia, Richmond, VA, Etats-Unis
Etat : good. N° de réf. du vendeur CCVV.0990424340.G
Quantité disponible : 1 disponible(s)
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
paperback. Etat : Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_466559162
Quantité disponible : 1 disponible(s)
Vendeur : Lexington Books Inc, Idaho Falls, ID, Etats-Unis
Paperback. Etat : Very Good. N° de réf. du vendeur 099433
Quantité disponible : 1 disponible(s)
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : New. N° de réf. du vendeur 38736434-n
Quantité disponible : Plus de 20 disponibles