Vol. 4 - Support and Service Delivery: Sops for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups - Couverture souple

Palachuk, Karl W

Couverture souple

ISBN 10 : 0990592359 ISBN 13 : 9780990592358

Editeur : Great Little Book, 2014

Synopsis

This is Volume Four of
Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers . A Four-Volume Set by Karl W. Palachuk Who needs Standard Operating Procedures (SOPs)? Everyone! Every computer consultant, every managed service provider, every technical consulting company - every successful business - needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Reited by Michael Gerber. The conclusion of that book is very powerful: Document your processes. When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable. Topics in the 4-book set include: Getting Started Finances Sales Marketing Client Management Employees and H.R. Company-wide Policies Technical Support Policies and Procedures Practical Examples (Monthly Maintenance, Backup and Disaster Recovery, and more)

Détails de l'édition

• Éditeur: Great Little Book
• Date d'édition: 2014
• Langue: anglais
• ISBN 10: 0990592359
• ISBN 13: 9780990592358
• Reliure: Broché
• Nombre de pages: 310
• Coordonnées du fabricant: non disponible
• Personne responsable: Moleskine Srl; https://www.moleskine.com/home/; ; Viale Piceno, 17; Milano; 20129; Italie