Synopsis
The Exceptionally Human Airport Experience provides extraordinary insights so every member of an airport’s workforce, from the executive team to frontline employees, can enhance and improve their workplace communication practices. Engaging and informative, this book weaves storytelling, research, and practical tips together to produce an empowering narrative that will inspire all airport workers to create an exceptionally positive experience for all those who work at and travel through their airport.
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À propos de l'auteur
Brian Shapiro is a dynamic communication expert, author, educator, and keynote speaker with 20+ years experience in consulting, training, higher education, and the performing arts. An affiliated faculty member at The University of Pennsylvania, he is the president of Shapiro Communications, a professional development company that ensures an airport’s communication practices produce the healthiest customer, client, and employee experiences possible. Brian and his family currently reside in Philadelphia, PA.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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The Exceptionally Human Airport Experience
impression à la demandeVendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. N° de réf. du vendeur C9780997284829
Acheter neuf
EUR 91,58
Expédition à EUR 14,58
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
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