Some are born leaders, but let's be real—most of us are not. Many of us become leaders by learning first-hand "what not to do." Leadership in our careers is a product of hard work and dedication, but also bumps, bruises, and oh crap moments. Leader by Mistake takes you through Jacqueline M. Baker's introspective journey of mistakes that could have plagued her career. Instead, her mistakes fueled her growth, pushed her thinking, and landed her in leadership roles she never would have dreamed of. As Leader by Mistake takes you along the author’s own leadership journey, it also challenges you to look within yourself and harness the power of your mistakes to develop key leadership skills that are needed to succeed in our increasingly complex and global world. Each chapter takes you through a leadership skill—from accountability and etiquette to grit and innovation, and wraps up with thought-provoking questions for you to consider to help you develop as a leader. We all make mistakes, so resist the urge to sweep them under the rug. Instead, embrace your mistakes and use them to grow into the leader you’ve always aspired to be.
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Jacqueline M. Baker is a leading consultant in the areas of etiquette and protocol. Following a successful career and nearly a decade dedicated to wedding and event planning, Jacqueline expanded her expertise to ensure that individuals and organizations are equipped with personal and professional etiquette and protocol training. Jacqueline has been recognized for her commitment to the etiquette and protocol industry with recognition from Ambassador Magazine, Rhonda Walker Foundation,McDonald’s/Steed Media, Hob Nob Drive, Women Who Lead and Michigan Chronicle/Michigan Front Page – 40 Under 40. Jacqueline has been featured in a number of print, electronic and media outlets highlighting her etiquette expertise and unique and refreshing approach to etiquette instruction on media outlets including, NBC (WDIV – TV 4), Tom Joyner TV, Detroit Public TV, Metro Parent Magazine and CBS (WUSA 9). Jacqueline takes a renewed, innovative and modern approach to etiquette training design and facilitation. While the origins of etiquette span back several centuries, Jacqueline respects those traditions while making the everyday practices relevant, efficient and effective to today’s usage. Jacqueline founded Scarlet Communications to provide consult and coaching in the areas of etiquette and employee engagement. She strategically works to create solutions and discover opportunities that will further the growth of organizations and arm youth, employees, athletes, entrepreneurs and executives with the critical life skills that will foster positive and productive business and personal lifestyles. Utilizing the Engage, Enlighten and Empower model of Scarlet Communications, Jacqueline has provided training, coaching and consult to corporations and community organizations including, the Department of Defense, Detroit Lions, Rhonda Walker Foundation, Links-Renaissance Chapter, Midnight Golf, Marygrove College, WDIV-TV 4, Cotillion Society of Detroit, Deloitte and Richmond Public Schools. She has also served in leadership and management corporate roles providing training, consult, public relations and event management to organizations including AT&T, Chrysler and Ford Motor Company. She is presently a Senior Advisor at a DC-based non profit.
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