As artificial intelligence chatbots offer increasingly sophisticated emotional support, society faces a profound question: can a machine truly empathize? Empathy and Artificial Intelligence provides the first comprehensive roadmap for this pivotal moment. Moving beyond simple binaries of 'hype' or 'doom,' this interdisciplinary volume unites leading psychologists, philosophers, and engineers to explore the tangled web of synthetic care. Key chapters investigate the 'AI Advantage' – where machines often outperform humans in perceived empathy – alongside the 'AI Penalty,' where discovering the artifice corrodes trust. The text navigates the distinct landscapes of text-based LLMs and embodied robots, addressing urgent ethical dilemmas and exploring whether reliance on AI risks the atrophy of our moral capacities or enables synthetic agents to scaffold stronger human relationships. Essential for researchers, students, and curious observers, this book investigates whether outsourcing our emotional labor saves us time, or costs us our humanity.
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Anat Perry is an Associate Professor of Psychology at the Hebrew University of Jerusalem, and is a 2025–2026 Harvard Radcliffe Fellow. She studies various facets of empathy and related social processes, and lately – what we can learn from human–AI interactions about what we value in human empathy and relations. Her work appears in leading journals, including Nature Human Behaviour and Nature Machine Intelligence.
C. Daryl Cameron is an Associate Professor in Psychology, a 2023–2026 Sherwin Early Career Professor, and Senior Research Associate in the Rock Ethics Institute at Penn State University. He directs the Empathy and Moral Psychology Lab, and studies why and how people choose to empathize during interactions with humans, animals, and AI. He also directs the interdisciplinary Consortium on Moral Decision-Making. In 2022, he received the Early Career in Affective Science Award from the Society for Affective Science.
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