This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Amy Janan Johnson is a Professor in the Department of Communication at the University of Oklahoma, USA.
Ioana A. Cionea is an Associate Professor in the Department of Communication at the University of Oklahoma, USA.
Suzanne McCorkle is a Professor Emerita at Boise State University, USA.
Melanie J. Reese is a Professor Emerita at Boise State University, USA.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Paperback. Etat : new. Paperback. This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please / 9781032412412 This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9781032412412
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