Public Service Logic and Public Service Reform - Couverture rigide

 
9781032622064: Public Service Logic and Public Service Reform
Couverture rigide
ISBN 10 : 1032622067 ISBN 13 : 9781032622064
Editeur : Routledge, 2025

Synopsis

This book extends and develops the theoretical framework of Public Service Logic (PSL). This framework has become established as one of the major frameworks for the delivery of public services. It draws upon the service management literature to present an understanding of public services as 'services', with significant implication both for public administration and management theory and research and for public policy and public service management practice. It shifts the focus away from a pre-occupation with the production of public services alone and rather explores the way in which they add value to both citizens and society - and what such 'value' may comprise. This edited volume challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery and will bring together the 'state of the art' in the development of PSL theory by leading researchers in the field.

It will be of interest to researchers and academics in the field of public management, as well as to students studying public management and administration around the world. It will also engage with thoughtful and critical practitioners.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Stephen P Osborne is the Chair of International Public Management and Director of the Centre for Service Excellence at the University of Edinburgh Business School, Scotland, UK.

Carmine Bianchi is the Chair of Public Management & Governance in the Department of Political Sciences at University of Palermo, Italy.

Joanne Macfarlane is a Research Fellow in Public Management at the University of Edinburgh, Scotland, UK.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2025
Langue
anglais
ISBN 10 
1032622067
ISBN 13 
9781032622064
Reliure
Relié
Nombre de pages
340
Éditeur
Osborne Stephen P, Bianchi Carmine, Macfarlane Joanne
Coordonnées du fabricant
Routledge
https://www.routledge-ny.com/

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Gro?ostheim
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