Key Performance Indicators: The Complete Guide to KPIs for Business Success - Couverture souple

Camilleri, Emanuel

Couverture souple

ISBN 10 : 1032648899 ISBN 13 : 9781032648897

Editeur : Routledge, 2024

Synopsis

Key performance indicators (KPIs) are widely used across organisations. But are they fully understood in how they can properly shape, improve, or even undermine organisational systems and outcomes? This book presents a framework and tools for measuring and managing performance at various levels within an organisation, and helps managers re-think the ways KPIs can be implemented to meet organisational goals.

Innovative performance measurement and management is a vital function within any organisation irrespective of its size and industry. Measuring and managing performance (whether on an individual, team, or departmental basis) assists management in calibrating their established strategic goals by providing an insight into how well their employees and the organisation are doing and identifying areas of concern for rectification and improvement. This book focuses on the practicality of performance management tools (for example, Performance Analytics; Performance Reporting; Critical Success Factors; Balanced Scorecard; Benchmarking; Six Sigma; Business Excellence Models; Enterprise Risk Management) and illustrates their use, and the changing nature of how organisational performance will be evaluated in the future. This includes the application of Artificial Intelligence as an important trend in performance measurement and management.

This book provides a universal framework for implementing a performance measurement and management system that is applicable to both the private and public sectors. It is particularly relevant to HR and operational managers, and organisational leaders and public administrators at all levels.

A propos du livre

À propos de l'auteur

Emanuel Camilleri is a visiting senior lecturer at Malta University and has authored several books. He has occupied senior management posts in industrial engineering, finance, and ICT sectors in Australia and Malta. Recently, he was appointed Chairman of the Planning Authority, Planning Board, Malta.

Détails de l'édition

• Éditeur: Routledge
• Date d'édition: 2024
• Langue: anglais
• ISBN 10: 1032648899
• ISBN 13: 9781032648897
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 576
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible