Checking In - The Power of Presence and Attention to Transform Hospitality - Couverture souple

Sörensen, Jannes; Krenzer, Philippe

 
9781036953911: Checking In - The Power of Presence and Attention to Transform Hospitality

Synopsis

This is a deeply thoughtful book about hospitality - not as an industry, but as a human practice. In an age often full of distraction, automation, and overconsumption, it asks a simple but urgent question: What does it mean to care well for others today? Using hospitality as its lens, the book explores how attention, presence, and genuine human connection have quietly become the true luxuries of modern life. It shows how, when practiced with intention, hospitality can restore meaning - not only to guest experiences, but to the way we work, lead, and live. This is not a book about more. It is a book about better: deeper care, wiser choices, and businesses - and lives - that are more human by design.

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À propos des auteurs

JANNES SORENSEN became one of the UK's youngest General Managers when he joined The Beaumont Hotel in London. Over five years, he transformed it into an award-winning destination, earning multiple international accolades and being named World's Best General Manager two years in a row. His career includes senior roles at some of the world's most prestigious hotels, including the Four Seasons George V in Paris, The Ritz-Carlton in Barcelona, The Plaza in New York, The Connaught in London, and Le Bristol in Paris. He is the founder of Kepler Hotel Group and the Kepler International Hospitality Academy (KIHA), focused on cultivating a new generation of human-centred hospitality leaders.

PHILIPPE KRENZER managed some of the world's most renowned hotels, including The Ritz, The Savoy and Claridge's in London, the Hôtel de Crillon in Paris, the Oberoi in Bali, and Four Seasons properties in London and Chicago. As well as running a consultancy advising leading hospitality organisations worldwide, Philippe also served as Professor of Service Strategy (MBA) at HEC Paris and held visiting professorships at Les Roches International School of Hotel Management. He was Founding Academic Lead at the Kepler International Hospitality Academy (KIHA).

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Autres éditions populaires du même titre

9781036958046: Checking In - The Power of Presence and Attention to Transform Hospitality

Edition présentée

ISBN 10 :  1036958043 ISBN 13 :  9781036958046
Editeur : Kepler Publishing, 2026
Couverture rigide