Articles liés à CIO Survival Guide for the Experience Economy

CIO Survival Guide for the Experience Economy - Couverture souple

Parker, Chris

 
9781105857546: CIO Survival Guide for the Experience Economy
Couverture souple
ISBN 10 : 1105857549 ISBN 13 : 9781105857546
Editeur : Lulu.com, 2012

Synopsis

The CIO Survival Guide for the Experience Economy is a series of inspirational and confrontational articles originally published in the Dutch version of CIO Magazine. The articles cover a broad spectrum of topics and case studies, all of which will provide ideas on how to survive in the world of technology leadership in the future. The articles include the User Experience of Domino's Pizza Tracker, the online Customer Service of Transavia.com, the Salon B approach to Customer Relationships, the Employee Experience of Schiphol Travel, Metro Bank's winning Customer Experience approach, and how TechShop is dominating the Experience Economy. The CIO Survival Guide is written in a direct and informal way, which makes it easy to read. In addition to the cases, there are many additional examples and lists of resources to help you succeed in the Experience Economy. This book can also be downloaded as a PDF (for free) from www.cool-experience.com/cio/.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The CIO Survival Guide for the Experience Economy is a series of inspirational and confrontational articles originally published in the Dutch version of CIO Magazine. The articles cover a broad spectrum of topics and case studies, all of which will provide ideas on how to survive in the world of technology leadership in the future. The articles include the User Experience of Domino's Pizza Tracker, the online Customer Service of Transavia.com, the Salon B approach to Customer Relationships, the Employee Experience of Schiphol Travel, Metro Bank's winning Customer Experience approach, and how TechShop is dominating the Experience Economy. The CIO Survival Guide is written in a direct and informal way, which makes it easy to read. In addition to the cases, there are many additional examples and lists of resources to help you succeed in the Experience Economy. This book can also be downloaded as a PDF (for free) from www.cool-experience.com/cio/.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Lulu.com
Date d'édition
2012
Langue
anglais
ISBN 10 
1105857549
ISBN 13 
9781105857546
Reliure
Broché
Nombre de pages
114
Coordonnées du fabricant
non disponible
Personne responsable
HACHETTE LIVRE SA
https://www.hachette.fr/

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France