Social Media Commerce for Dummies - Couverture souple

Collier, Marsha

Couverture souple

ISBN 10 : 1118297938 ISBN 13 : 9781118297933

Editeur : John Wiley & Sons Inc, 2012

Synopsis

Capture customers and sales with social media commerce

Social media commerce is a booming industry. By using social networks in the context of e–commerce transactions, brands large and small are making their products more available and more convenient for customers. This one–of–a–kind guide introduces you to social media commerce and explains how you can use social media to provide better customer service, collect payments online, and build your customer base. Online marketing expert Marsha Collier helps you determine where you have the best opportunity to reach your market, which sites you should integrate with, and much more.

• Your customers are communicating with each other via social media; making purchasing opportunities available on social media sites adds convenience for your customer and opens up new sales opportunities
• This step–by–step guide explains social media commerce and shows what you can accomplish
• Helps you determine the sites where your business should have a presence
• Demonstrates how customers can help promote your brand as they recommend products and services to others on their social networks
• Author Marsha Collier is the undisputed expert on eBay and a recognized authority on social media marketing

Social Media Commerce For Dummies helps you offer your customers better service while giving them the opportunity to share information about your product with their social media contacts.

A propos du livre

À propos de l'auteur

Marsha Collier is an expert on social media topics as well as the world′s bestselling author on eBay. She has written multiple editions of eBay For Dummies and Starting an eBay Business For Dummies, and she is much in demand as a speaker and trainer, appearing at many events each year.

Détails de l'édition

• Éditeur: John Wiley & Sons Inc
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 1118297938
• ISBN 13: 9781118297933
• Reliure: Broché
• Nombre de pages: 336
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible