The highly visual, step-by-step guide to getting the most out of Salesforce.com
Teach Yourself VISUALLY Salesforce.com, 2nd Edition is your ideal guide to getting up to speed on the world's number-one on-demand customer relationship management (CRM) system. With full color screenshots and step-by-step instructions, this highly visual manual shows you everything you need to know to get the most out of Salesforce.com. You'll be walked through each step of the entire process, from choosing the right edition and customizing your service to capturing leads, inputting contacts, tracking correspondence, reviewing reports, and more. This updated edition covers the newest features and tools that make your business run more smoothly, so you can get up and running quickly.
This book is your ultimate guide to optimizing Salesforce.com capabilities, helping you leverage your data into added value for your business.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Justin Davis (Los Angeles, CA) is COO of MKPartners, an indusrty leader in Salesforce.com consulting for corporate, public sector, educational institutions, and nonprofit organizations. MK Partners practices what it preaches by using Salesforce.com for its internal processes and staying on the forefront of software as a service and other web technologies.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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