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Synopsis
TINY NOTICEABLE THINGS
DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION
TNTs are Tiny Noticeable Things. People don't need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone's first name and recalling how they prefer to take their coffee, to sending someone a handwritten 'thank you' note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference.
In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level.
Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle 'human' touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us.
If you want to differentiate yourself, don't overlook the TNTs!
WARNING - THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS
'I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say "I can't believe there's generosity on such a scale." The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people's lives. That for me is what TNTs are all about.'
Nick Knowles - TV Presenter & Motivational Speaker
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À propos de l'auteur
Having gained vast experience leading teams in highly competitive markets, ADRIAN WEBSTER is a sought-after motivational speaker who specialises in engaging and inspiring everyday people to deliver exceptional customer service and achieve extraordinary results.
www.adrianwebster.com
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
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paperback. Etat : Very Good. Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9781119780892
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Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
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John Wiley & Sons Inc, United States, New York, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
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Paperback. Etat : Very Good. TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTION TNTs are Tiny Noticeable Things. People dont need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someones first name and recalling how they prefer to take their coffee, to sending someone a handwritten thank you note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference. In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level. Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle human touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us. If you want to differentiate yourself, dont overlook the TNTs! WARNING THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say I cant believe theres generosity on such a scale. The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable peoples lives. That for me is what TNTs are all about. Nick Knowles TV Presenter & Motivational Speaker. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR011531197
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Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
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paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9781119780892
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Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
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Wiley, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
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Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
Edité par
Wiley, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
Ancien ou d'occasion
Couverture souple
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
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Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. N° de réf. du vendeur rev4561449084
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Tiny Noticeable Things: The Secret Weapon to Makin Format: Paperback
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John Wiley and Sons, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
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Tiny Noticeable Things : The Secret Weapon to Making a Difference in Business
Edité par
Wiley, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
Ancien ou d'occasion
Couverture souple
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Tiny Noticeable Things
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John Wiley and Sons Inc, US, 2021
ISBN 10 : 1119780896
ISBN 13 : 9781119780892
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Paperback. Etat : New. TINY NOTICEABLE THINGS DISCOVER HOW TINY CHANGES AND ACTIONS CAN REVOLUTIONISE CUSTOMER AND EMPLOYEE SATISFACTIONTNTs are Tiny Noticeable Things. People don't need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someone's first name and recalling how they prefer to take their coffee, to sending someone a handwritten 'thank you' note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference.In Tiny Noticeable Things, best-selling author Adrian Webster shares his ideas along with the personal experiences of over 100 contributors to help you harness the power of TNTs and take your organisation and personal relationships to the next level.Discover the tiny tweaks that elevate the most successful teams to astounding heights, find out what makes employees genuinely happy, hear from customers about the subtle 'human' touches that have put smiles on their faces, and gain invaluable insights into how just the smallest of things can give such a positive lift to those around us.If you want to differentiate yourself, don't overlook the TNTs!WARNING - THIS BOOK COULD SERIOUSLY IMPACT YOUR BUSINESS'I often say at work no-one can help everyone but everyone can help someone. I once had one of three hundred volunteers on a community build say "I can't believe there's generosity on such a scale." The truth was each of those people gave what they could but the sum of those individual gifts of time and skill built a facility that changed vulnerable people's lives. That for me is what TNTs are all about.'Nick Knowles - TV Presenter and Motivational Speaker. N° de réf. du vendeur LU-9781119780892
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