Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters - Couverture rigide

Varcasia, Cecilia

Couverture rigide

ISBN 10 : 1137286172 ISBN 13 : 9781137286178

Editeur : Palgrave Macmillan, 2013

Synopsis

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

A propos du livre

À propos de l?auteur

Cecilia Varcasia is a Research Fellow at the Language Study Unit of the Free University of Bozen-Bolzano, Italy. Her research focuses on multilingual communication, discourse and conversation analysis, cross-cultural pragmatics, corpus linguistics and language testing. She has edited Becoming Multilingual (2011), and co-edited Corpora, Discourse & Style (2009).

Détails de l'édition

• Éditeur: Palgrave Macmillan
• Date d'édition: 2013
• Langue: anglais
• ISBN 10: 1137286172
• ISBN 13: 9781137286178
• Reliure: Relié
• Nombre de pages: 190
• Coordonnées du fabricant: Springer Nature Customer Service Center GmbH; ProductSafety@springernature.com; ; Europaplatz 3,69115 Heidelberg, Germany; Heidelberg; 69115; Allemagne