Articles liés à Disability and Shopping: Customers, Markets and the...

Disability and Shopping: Customers, Markets and the State - Couverture rigide

Livre 17 sur 24: Routledge Advances in Disability Studies

Eskytė, Ieva

 
9781138105775: Disability and Shopping: Customers, Markets and the State
Couverture rigide
ISBN 10 : 1138105775 ISBN 13 : 9781138105775
Editeur : Routledge, 2019

Synopsis

Disability and Shopping: Customers, Markets and the State provides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and marginalisation.

Shopping is a part of everyday modern life and yet businesses struggle to adequately meet the needs of 80 million disabled customers in the European Union single market. While there has been extensive research into how individuals engage in customer roles and experience, and how businesses and policies both shape and respond to these, little is known of the same dynamics and practices regarding people with impairments. This book addresses this need by revealing the perspectives, interactions and experiences of disabled customers and their interaction with policy and business.

It will be required reading for all scholars and students of disability studies, sociology, marketing and customer relations.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Ieva Eskyte is post-doctoral research fellow in the School of Law at the University of Leeds, UK.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2019
Langue
anglais
ISBN 10 
1138105775
ISBN 13 
9781138105775
Reliure
Relié
Nombre de pages
256
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

Europaallee 1
Bad Hersfeld
36244
Allemagne