Articles liés à Public Transport and its Users

Public Transport and its Users - Couverture souple

Livre 12 sur 20: Transport and Society

Dienel, Hans-Liudger

 
9781138273580: Public Transport and its Users

Synopsis

This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.

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À propos de l'auteur

Dr Martin Schiefelbusch is Area Manager for Mobility Research at the nexus Institute for Cooperation Management and Interdisciplinary Research, Germany and Dr Hans-Liudger Dienel is Managing Director at the nexus Institute for Cooperation Management and Interdisciplinary Research, Germany

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