Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas - Couverture rigide

Tapping, Don; Shuker, Tom

 
9781138438774: Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Couverture rigide
ISBN 10 : 1138438774 ISBN 13 : 9781138438774
Editeur : CRC Press, 2018

Synopsis

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Don Tapping, Tom Shuker

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CRC Press
Date d'édition
2018
Langue
anglais
ISBN 10 
1138438774
ISBN 13 
9781138438774
Reliure
Relié
Nombre de pages
171
Coordonnées du fabricant
CRC Press
https://www.routledge-ny.com

6000 BROKEN SOUND PARKWAY, NW SUITE 300
BOCA RATON
FL
33487
Etats-Unis
Personne responsable
non disponible

Autres éditions populaires du même titre

9781563272462: Value Stream Management for the Lean Office: 8 Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas

Edition présentée

ISBN 10 :  1563272466 ISBN 13 :  9781563272462
Editeur : Productivity Press, 2003
Couverture souple