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Closing the Communication Gap: An Effective Method for Achieving Desired Results - Couverture rigide

Livre 2 sur 11: The Little Big Book Series

Harrington, H. James

 
9781138464001: Closing the Communication Gap: An Effective Method for Achieving Desired Results
Couverture rigide
ISBN 10 : 1138464007 ISBN 13 : 9781138464001
Editeur : CRC Press, 2017

Synopsis

Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication needed to stop talking and start communicating.Defining and discussing both the formal and the informal communication systems within an organization, the book demonstrates the importance of good communication and details the four types of poor-quality communication. It explains how to create a climate of communication in your organization. It describes how this climate of communication encourages the development of quality relationships as well as what it takes to maintain this culture of communication.After reading this book, you will understand how to be a better listener, how to use social media in marketing, how to deal with difficult people, and helpful tips for public speaking. You will gain valuable insights on how to talk to your employees, how to talk to your boss, and the best ways to communicate with a corporation.This book can be read for personal growth or it can be used by a company to teach employees the importance of quality communication. Quality assurance departments will find this book useful in lowering errors and waste in the workplace. The book is also suitable as a communication textbook or supplemental text at the introductory university level.If a corporation were a person, communication would be the bloodstream.?Lee Iacocca, Former CEO, Chrysler Corporation

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

H. James Harrington, Robert Lewis

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CRC Press
Date d'édition
2017
Langue
anglais
ISBN 10 
1138464007
ISBN 13 
9781138464001
Reliure
Relié
Nombre de pages
316
Coordonnées du fabricant
non disponible
Personne responsable
non disponible