Articles liés à Cruise Operations Management: Hospitality Perspectives

Cruise Operations Management: Hospitality Perspectives - Couverture rigide

Gibson, Philip; Parkman, Richard

 
9781138505162: Cruise Operations Management: Hospitality Perspectives
Couverture rigide
ISBN 10 : 1138505161 ISBN 13 : 9781138505162
Editeur : Routledge, 2018

Synopsis

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:

  • New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies

  • A new chapter on 'Leadership in the cruise industry'

  • New international case studies throughout to provide a real-world insight into the industry

  • Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge

This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Philip Gibson is currently a Visiting Research Fellow at the University of Plymouth having recently retired as the Academic Director of the University Hotel School and Associate Head of School (Teaching and Learning). He introduced the BSc (Hons) Cruise Management in 2003 and was also the driving force in developing the University Hotel School.

Richard Parkman is a lecturer in leadership and programme leader for the BSc (Hons) Cruise Management at the University of Plymouth. He is also the programme leader for Hospitality, Tourism and Cruise Management programmes for HKU SPACE in Hong Kong and the Regional Development Manager for the University of Plymouth.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2018
Langue
anglais
ISBN 10 
1138505161
ISBN 13 
9781138505162
Reliure
Relié
Numéro d'édition
3
Nombre de pages
380
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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