Handbook of Training Evaluation and Measurement Methods - Couverture souple

Phillips, Jack J.

Couverture souple

ISBN 10 : 1138797324 ISBN 13 : 9781138797321

Editeur : Routledge, 2016

Synopsis

Today's economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.

This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:

• Developing a results-based approach to HRD
• Evaluation design
• Data collection and measuring success
• Calculating program costs and ROI
• Increasing management support for HRD programs.

With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions.

The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

A propos du livre

À propos de l?auteur

Jack J. Phillips, Ph.D., is co-founder and Chairman of ROI Institute, Inc., U.S.A. He is a world-renowned expert on measurement and evaluation.

Patti P. Phillips, Ph.D., is an internationally recognized author and consultant. She is co-founder, President and CEO of ROI Institute, Inc., U.S.A.

Détails de l'édition

• Éditeur: Routledge
• Date d'édition: 2016
• Langue: anglais
• ISBN 10: 1138797324
• ISBN 13: 9781138797321
• Reliure: Broché
• Numéro d'édition: 4
• Nombre de pages: 532
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible