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Message Received: 7 Steps to Break Down Communication Barriers at Work - Couverture rigide

Donohue, Mary

 
9781260456356: Message Received: 7 Steps to Break Down Communication Barriers at Work
Couverture rigide
ISBN 10 : 1260456358 ISBN 13 : 9781260456356
Editeur : McGraw-Hill Education, 2020

Synopsis

The action plan you need to ensure everyone's understood--digitally and across generations

According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications--as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress.

In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause--even (especially) when you're working with a generationally diverse team. Discover what's at the root of the problem--from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom--and learn how to respond to different communication preferences now.

Through helpful charts, case studies, evidence-backed research, and more, you'll walk away with the tools you need to ensure everyone on your team--yourself included--is heard and understood, so there's less time clarifying and more time for everyone to be their best, most productive selves.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Dr. Mary Donohue has pioneered research in the field of evolutionary psychology with a focus on team leadership and management through technology. An award-winning CEO, she was named one of the 18 Outstanding Women in Tech and Diversity MBA's top 50 under 50.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
McGraw-Hill Education
Date d'édition
2020
Langue
anglais
ISBN 10 
1260456358
ISBN 13 
9781260456356
Reliure
Relié
Nombre de pages
240
Coordonnées du fabricant
non disponible
Personne responsable
non disponible