Professional Front Office Management: Pearson New International Edition - Couverture souple

Woods, Robert; Ninemeier, Jack; Hayes, David; Austin, Michele

 
9781292026985: Professional Front Office Management: Pearson New International Edition
Couverture souple
ISBN 10 : 1292026987 ISBN 13 : 9781292026985
Editeur : Pearson Education Limited, 2013

Synopsis

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

 

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners.  The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Pearson Education Limited
Date d'édition
2013
Langue
anglais
ISBN 10 
1292026987
ISBN 13 
9781292026985
Reliure
Broché
Numéro d'édition
1
Nombre de pages
656
Coordonnées du fabricant
Pearson Benelux BV
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