Articles liés à Apprenticeship Customer Service Practitioner L2 Handbook...

Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook - Couverture souple

Stewart, Lambert; Blaikie, Elizabeth; Tissiman, Sue; Smith, Julie

 
9781292279923: Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook
Couverture souple
ISBN 10 : 1292279923 ISBN 13 : 9781292279923
Editeur : Pearson Education Limited, 2018

Synopsis

An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard

 

Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Pearson Education Limited
Date d'édition
2018
Langue
anglais
ISBN 10 
1292279923
ISBN 13 
9781292279923
Reliure
Broché
Numéro d'édition
1
Coordonnées du fabricant
non disponible
Personne responsable
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italie