TOTAL QUALITY MANAGEMENT - Couverture souple

Sharma, Raj Bala

 
9781329530300: TOTAL QUALITY MANAGEMENT

Synopsis

Total Quality Management Libraries and information Centers have become increasingly involved in management practices, as pressures from their parental bodies, impel them to justify their services relation to the user needs. Since most of the libraries spend more than half of their budgets on staff salaries, there is growing concern to get the most value from this expensive resource By Dr. Raj Bala Sharma

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