Onstage With Labor Mediators (Classic Reprint): Some Tactics of Impression Management - Couverture souple

Kolb, Deborah M.

Couverture souple

ISBN 10 : 1334992460 ISBN 13 : 9781334992469

Editeur : Forgotten Books, 2018

Synopsis

Discover how mediators shape perceptions in public-sector settlements and steer outcomes.

This study reveals the tactics used to influence negotiations, from expert display to strategic language. Mediators play a crucial role in real-world labor talks. The book analyzes how impression management, secondary sources, and documented practices influence the path to settlement, especially in the public sector. It examines everyday techniques that can affect trust, credibility, and decisions without exposing every move.

• How mediators present their expertise and manage appearances.
• Ways data, trends, and precedents are used to justify proposals.
• Techniques like dramatization and mystification that shape perceptions.
• Potential pitfalls when impression management clashes with reality.

Ideal for readers of negotiation, public policy, and labor mediation who want clear, practical insights into how settlements are shaped in real settings.

Détails de l'édition

• Éditeur: Forgotten Books
• Date d'édition: 2018
• Langue: anglais
• ISBN 10: 1334992460
• ISBN 13: 9781334992469
• Reliure: Broché
• Nombre de pages: 25
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